Security Services Nationwide

With Protos, you receive security services at a national level while being serviced by locally owned and operated businesses passionate about security. Typically, our vendors are small to regional service providers founded by former police or military. As entrepreneurs, they live and thrive by their business succeeding and they have vast experience and leadership across the spectrum of security. Like Protos, they have a vested interest in making sure clients are not only happy but are being heard and understood.

Protos’ proprietary client portal technology captures real-time, accurate data from your officer program, spanning from timekeeping to incident reporting. We deliver improved transparency, accuracy and efficiency of your security program so you can focus on other priorities.

Through Protos’ technology, all security officers are required to clock in using their smartphone or an onsite caller ID verified phone along with a unique 4-digit pin. Protos can GPS verify that the officer is at your site and our system then sends a link to their smartphone to finish the clock in the process. The officer must be within 400 yards of the client’s location to successfully clock in. These steps ensure that officers only clock in when they arrive. In addition, billing is handled in real-time and offers options to fit the client’s individual needs. For example, Protos can provide one invoice every week including all sites covered or an invoice per location each week.

To uphold our service first culture, Protos has several measures in place to simplify our client’s jobs as well as to check in on satisfaction levels. Each client is assigned a Service Agent as their main point of contact and, as our clients’ programs grow, we add additional support through a Strategic Account Manager (SAM) to function as a client advocate and offer security program guidance. These account team members are also backed by our 24/7 dispatch team meaning assistance is always available.

Our unique model provides security officers and off-duty police from thousands of well-vetted security services vendors, all backed by the consistency of our client portal technology with an unprecedented 100% adoption rate. This provides us with not only the largest and most flexible “bench” of officers to choose from, but also enables us to match the best service for clients based on a variety of factors. These factors include individualized client and post requirements, the vendor’s track record and service rates.